Foot & Ankle Care FAQs in St. Augustine, FL
Find answers to common questions about appointments, insurance, payments, and foot and ankle care at Foot & Ankle Specialists of Eastern Florida in St. Augustine.
Appointments & Your First Visit
Where is your office located?
Our office is located at 432 Paseo Reyes Drive, St. Augustine, FL 32095, behind the Circle K gas station on US-1. Visit our Location page for a map and directions.
What are your office hours?
We are open Monday through Friday, from 9:00 AM to 4:00 PM. Our office is closed on Saturdays and Sundays.
How do I request an appointment?
Call (904) 460-1120 to speak with our team about scheduling a visit. We can help with appointment availability and questions before your appointment.
How soon can I get an appointment?
Same-day or same-week appointments may be available. Please call our office for current openings and let our team know about your concerns when scheduling.
What should I bring to my first appointment?
Bring your insurance card, a current medication list, and any medical records related to your foot or ankle concerns. Wear or bring the shoes you use most often so your provider can assess their fit and support.
What happens during my first visit?
Your podiatrist will discuss your symptoms and medical history, examine your feet and ankles, and determine whether testing is needed. You will have an opportunity to ask questions and discuss treatment options suited to your condition.
Do I need a referral?
Some insurance plans require a referral from your primary care provider. Check with your insurance company and our office before your appointment so any required referral can be arranged.
Insurance & Payments
Do you accept my insurance?
Insurance participation and coverage vary by plan. Contact our office with your insurance information to confirm whether we accept your specific plan. Your insurer can explain your benefits and any coverage requirements.
Is payment required at my appointment?
Yes. Applicable copays, coinsurance, and deductible amounts are due at the time of your visit. Patients paying without insurance are responsible for the visit fee at the time of service.
Do you offer payment plans or self-pay options?
We do not currently offer payment plans. If you are paying without insurance, contact our office before your appointment to ask about current self-pay fees and available options.
Do you accept workers’ compensation cases?
We do not currently accept workers’ compensation cases.
Foot & Ankle Care
What conditions do you treat?
We provide care for a range of foot and ankle concerns, including heel pain, plantar fasciitis, bunions, hammertoes, ingrown toenails, fungal nails, ankle sprains, fractures, tendon problems, and arthritis.
Do you treat sports injuries?
Yes. We evaluate and treat athletic foot and ankle injuries, including sprains, fractures, and tendon injuries. Treatment and return-to-activity recommendations depend on the injury and your recovery.
Do you treat children and teenagers?
Yes. We care for foot and ankle concerns in children and teenagers, including flat feet, heel pain, ingrown toenails, warts, and sports injuries.
Can X-rays be taken in your office?
Yes. In-office X-rays are available when your provider determines that imaging is appropriate for evaluating your condition.
Are custom orthotics available?
Yes. Custom orthotics are available to provide support and redistribute pressure. Your podiatrist can assess whether they are appropriate for your symptoms, foot structure, and daily activities.
Can plantar fasciitis be treated without surgery?
Many people improve with nonsurgical treatment. Depending on your evaluation, care may include stretching, supportive footwear, activity adjustments, physical therapy, or shoe inserts. Your provider will recommend an approach suited to your needs.
What can help prevent ingrown toenails?
Trim your toenails straight across without cutting them too short or rounding the corners. Choose shoes with enough room for your toes. Seek professional care for persistent pain, swelling, or drainage, especially if you have diabetes or poor circulation.
Does a bunion always require surgery?
No. Wider shoes, padding, or orthotics may help reduce discomfort. These measures do not reverse the deformity. Surgery may be considered when symptoms continue to interfere with daily activities despite appropriate nonsurgical care.
How should I care for my feet if I have diabetes?
Check your feet daily for cuts, blisters, redness, swelling, or other changes. Wear properly fitting shoes, avoid walking barefoot, and attend recommended foot checks. Contact a healthcare professional promptly about a new wound or signs of infection.
Will I need surgery for my foot or ankle problem?
Your treatment will depend on the diagnosis and how the condition affects your life. Many problems can be managed with nonsurgical care. If surgery is appropriate, your provider will explain the procedure, alternatives, risks, and expected recovery.
When should I seek urgent medical attention?
Seek prompt medical assessment for severe pain, difficulty bearing weight after an injury, or increasing redness, warmth, swelling, or drainage. A new foot wound deserves prompt attention if you have diabetes. Go to an emergency department for a visibly deformed foot, exposed bone, or uncontrolled bleeding.
Still Have a Question?
Our team is here to help you prepare for your visit. Contact Foot & Ankle Specialists of Eastern Florida for questions about appointments, office information, and your next steps. Call (904) 460-1120 to speak with our St. Augustine office.